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SIMnet Student Support Tools
Learn how to register, navigate SIMnet, use SIMbooks and lessons, and more!
Let us help you get the most out of SIMnet.
Looking for SIMnet Support?
Below are videos and guides for the most common Connect student support topics.
Please contact us if you can’t find what you need, and our team will be happy to assist.
Register for SIMnet , Link will open in a new window
Find answers to common questions about registering for SIMnet, including access codes and purchasing options.
Learn about Using SIMnet in the Classroom , Link will open in a new window
McGraw Hill’s SIMnet is an easy-to-use online training tool for Microsoft Office. Find out more about what it’s like to use from a student’s perspective.
Navigating SIMnet , Link will open in a new window
Learn about the tools in SIMnet to help you navigate with ease.
Exploring SIMnet Library , Link will open in a new window
Learn how to use and work in the library to view study materials, badges, and SIMbooks.
Exploring SIMbooks and Lessons , Link will open in a new window
Learn how to navigate SIMbooks and Lessons and use the Show Me, Guide Me, Let Me Try exercises.
Digital Credentials , Link will open in a new window
Learn about SIMnet Digital Credentials and how you can use them to showcase your mastery of Microsoft Office applications.
SIMnet Student Help Tutorials , Link will open in a new window
Need information about using SIMnet that isn’t on this page?
Stay in the Know with McGraw Hill
SIMnet Platform Status Updates
Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for McGraw Hill SIMnet.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Visit the Customer Service Online Support Center or contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
McGraw Hill
P.O. Box 182605
Columbus, OH 43218
